Privacy policy

Privacy Policy

My store operates this shop and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). My store is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any data that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories:

  • Contact details: name, address, billing address, shipping address, phone number, and email.
  • Financial information: credit/debit card numbers, payment details, transaction details, and payment confirmations.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: items viewed, added to cart, wishlisted, purchased, returned, or exchanged.
  • Communications: information you provide when contacting customer support.
  • Device information: IP address, browser type, and device identifiers.
  • Usage data: how and when you interact with our Services.

Sources of Personal Information

We may collect personal information from:

  • Directly from you when you create an account, use our Services, or contact us.
  • Automatically through cookies and similar technologies when you use our website.
  • Service providers who help us operate our business.
  • Partners or third parties.

How We Use Your Personal Information

We may use your personal information to:

  • Provide and improve our Services (process orders, manage accounts, personalize your experience).
  • Marketing and advertising (send promotions, show relevant ads).
  • Security and fraud prevention (protect accounts and transactions).
  • Customer support and communication (respond to inquiries and maintain relationships).
  • Legal compliance (meet legal obligations and enforce policies).

How We Share Personal Information

We may share your information:

  • With Shopify, vendors, and service providers (payments, shipping, analytics, etc.).
  • With marketing partners to show relevant ads.
  • When you request or consent to sharing.
  • With affiliates or business partners.
  • For legal reasons or business transactions (e.g., mergers, legal compliance).

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal data to provide and improve the Services. Information you submit may be shared with Shopify and third parties in other countries. Shopify may also use data from interactions with other merchants to improve its services.

For more information, please review Shopify’s Privacy Policy:
https://privacy.shopify.com/en

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. Parents or guardians may contact us to request deletion.

Security and Data Retention

We take reasonable measures to protect your data, but no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal data
  • Request deletion
  • Correct inaccurate information
  • Request data portability
  • Opt out of marketing communications

You can exercise these rights by contacting us.

Complaints

If you have concerns about how we handle your data, you may contact us. If you are in Peru, you can also file a complaint with the National Authority for Personal Data Protection (ANPD).

International Transfers

Your information may be transferred and processed outside your country. We use appropriate safeguards to ensure your data is protected.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact

If you have any questions or requests regarding this Privacy Policy, you can contact us at:

Email: zeenpaws@gmail.com
Address: PROVIV LAS MERCEDES DE CARABAYLLO MZ.B LT.26, Lima 15319, Peru